For more on this, see Launch the analysis. Create offers and deliver the best offer and experience to your. : information on the instance: version, name, database engine, installed packages, server system indicators, a view of workflows and. This information can be personalized. These changes are designed to keep their users safer and provide a better email experience by enforcing some common industry best practices as new requirements starting in February 2024. Returns a value greater than the value entered. Customers with an AEM SDK version older than version 2023. A list is a static set of recipients that can be targeted in delivery actions or updated during import operations or during workflow execution. Courses Tutorials Certification Events Instructor-led training View all learning optionsRead real-world use cases of Experience Cloud products written by your peersRemoving an email address from quarantine is a sensitive operation and can affect your IP reputation and deliverability rates. Display name. If you try to deactivate both options, you're prompted with the message "Unable to deactivate. You can also attach it to an existing campaign. In addition, the following actions are logged specifically for workflows: The video below describes where to access the Audit Trail logs and which settings that can be configured. Campaign workflows. Enter the information in the Edit tab of the list creation window. Courses Recommended courses Tutorials Certification Events Instructor-led training Browse content library View all learning options. MX servers What is an MX server? A mail exchanger record (MX record) is a type of resource record in the Domain Name System (DNS) that specifies a mail server responsible for accepting email messages on behalf of a domain. To create a new typology, follow these steps: Access the Administration > Channels > Typologies menu. Click the Add TXT record button, then choose DMARC from the Record Type drop-down list. 179 lines (104 sloc) 13. The process of finding, moving, or removing each and every message. In addition, the following actions are logged specifically for workflows: The video below describes where to access the Audit Trail logs and which settings that can be configured. @uniqueclicks. Structure <element> : defines a group of <element> or <attribute> elements. The email archiving system (BCC) changed with Adobe Campaign 17. grid width 10. To do this, you need to create the schema of the table and update the database structure to generate the corresponding table. ClearFolder (<recipient folderId="869848332" />); where 869848332 is the folder id of the folder I. Get a dedicated email sub-domain and carefully maintain your whitelist status. Level 1 5/18/23 5:38:39 AM. In any case, the quarantine procedure complies with specific. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. This status is used for importing data from external lists and external systems into the Adobe Campaign Quarantine list. Enter the general parameters of the landing page (label, description, etc. 5. What do the different quarantine error reasons mean? Here are 10 possible reasons: not defined, user unknown, invalid domain, address on denylist, refused, error. Read real-world use cases of Experience Cloud products written by your peers Split: General tab > configure as below. appendVisitorIDsTo” Adobe Campaign Standard: How to prevent workflows from inserting blank org units; The page to be deleted is hidden but remains in the repositoryMaybe it is an issue in the configuration of Adobe I am working with as even after applying those rules I - 262908. Overview. Addresses are automatically removed from quarantine when they're delivered to, e. From Adobe campaign advanced menu, select Administration > Users & security > Organizational units. Understand quarantine management in Adobe Campaign. An easier way to keep your whole organization on the same page and all of your marketing channels working together to inform and delight you customers. Measure the impact of your campaigns by. The address was added to the denylist at the time of sending. My confusion still remains. For all deliveries to that recipient, you can find out whether the address failed, was quarantined during analysis, etc. Adobe Campaign operators in charge of approval can be notified by email and can accept or reject approval from the console or via a Web. Double : Ignored : 10 : The address of the recipient was already in this. For example, the following detections are always quarantined: Malware detections by anti-malware policies and Safe Attachments policies, including Built-in protection for Safe Attachments. Click Save. . Learn key steps to configure Journey Optimizer. Adobe Campaign also provides an email alerting system to keep track of delivery successes or failures, as well as quarantine management capabilities. Adobe Campaign helps you use automation to match the best offers and messages to the right people. For example, on a new and empty experience fragment, adding a single text component sometimes takes up to 15 seconds until the page is usable again. Packages: packages are XML files that allow you to export and import configurations and sets of data from an Adobe Campaign instance to another one. ) in typologies, or grouped in a dedicated Filtering typology. Release notes for Campaign Standard 23. Hi, Please navigate to. Following execution, the DLL attempts to send a POST request to which resolves to IP addresses 172. Deliverability. Delivery throughput charts, in messages/hour and Mbits/s. Improve email deliverability by adjusting email sends in real time based on feedback from ISPs, and ramp up quickly on email scale with our IP warming services and expertise. Define and manage the permissions assigned to Journey Optimizer users. @status EQUALS TO Quarantine. This element allows you to enter your conditions manually. Topics: Direct Mail. The query editing tool allows you to use advanced functions to carry out complex filtering. Quarantined addresses can be displayed for a specific delivery or for the entire platform. There are some cases where a hard bounce would be ignored if the cause of the failure is unknown. In the Channel field, select which channel your rule will apply to. Add a Label. Go to the Access rights tab and click the Edit access parameters… link. For the value, specify the email address that you want to use. Welcome to Adobe Campaign. Then, follow the steps mentioned in the Microsoft doc to configure automatic user provisioning. Q2. xml and config-<instance>. A sequence referenced in an Adobe Campaign schema ( NmsTrackingLogId for example) must be associated with an SQL function that returns the number of IDs in the parameters, separated by commas. In programs and sub-programs, you can add campaigns. Hi, I would recommend that you post your query in the Community forum for Adobe Campaign Classic solution - Adobe Campaign Classic v7 & Campaign v8 for greater visibility among our Adobe Campaign Classic experts, monitoring the forum to help fellow users. Mark as New. Check out the updated section with details here: Removing a Quarantined Address. Then click on Contacts on the left hand menu bar and select a contact. Sign In. The template may contain a full or partial configuration of the marketing activity. Select Actions > Reset password. You can enter the label and wait time using the editor, as in the example below: Adobe Campaign manages a list of quarantined addresses. What is the difference between opting out and unsubscribing then? Addresses are sent to quarantine after they unsubscribe and similarly profiles are put on denylist after they opt-out. Adobe Campaign comes with a pre-defined data model, where data is defined through different resources. ]176 and 104. For each profile with a Sent status, the Date column shows when the message was sent. Learn more about Campaign Classic v7 build statuses in this page. After removal, you can contact the recipient. Control address : Ignored : 127 : The recipient's address is part of the control group. User. In Adobe Campaign Classic, quarantined addresses refer to email addresses that have been flagged as potentially problematic, such as addresses that have bounced or generated a lot of unsubscribe requests. Note that typology rules configuration. Learn how to share data between Campaign and Real-time Customer Data Platform (RTCDP) Control groups. These rules are linked to a targeting dimension. SOLVED Sending realtime transactional messages to quarantined addresses. Quarantine therefore allows you to avoid being added to denylist by these providers. Learn key deliverability terms, concepts, and approaches to empower you to ensure your marketing program success. In the Rule type field, select Fatigue. Courses Tutorials Certification Events Instructor-led training View all learning options. Sign In. For more on the content of these reports, refer to this section. Quarantine therefore allows you to avoid being added to denylist by these providers. View again. Typology rules. Adobe Campaign Classic v7 & Campaign v8. Yes, that's correct. Help center for the major features, tasks, settings, and other resources required to use Campaign Standard. The address was added to the denylist at the time of sending. Consent signifies agreement by the Data Subject to the processing of personal data relating to a Data Subject. View again. Schedule the delivery sending. About direct mail channel. ). Regards, VipulAdvertising Cloud Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Experience Cloud Experience Manager Sites & More Experience Platform I/O Cloud Extensibility Journey Optimizer Target Creative Cloud Document Cloud Commerce Marketo Engage WorkfrontThe Adobe Campaign application server was designed for openness and easy integration with increasingly diverse and complex company information systems. You need to create a Snowflake external account to connect your Campaign instance to your Snowflake external database. Refer to your Journey Optimizer licencing and Journey Optimizer Product Description. @rateSoftBounces. Enter the typology Label, then specify the Channel to which the rule should apply. 13665 may face performance issues when editing pages. Improve your deliverability through careful data capture, de-duplication, and list management. Adobe Campaign. EmailChannel of type sling:OsgiConfig. Upgrade to the latest build. It's also possible that your email administrator should add Adobe's mail server to your company's allowlist, using the following IP addresses and subnets: 64. To create a new operator and grant permissions, follow the steps below: Click the New button located above the list of operators, and enter the details of the new operator. In Adobe Campaign Standard, this value is not visible to the end user (except in URLs). Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; AA: Items assigned to adobe_mc parameter of “visitor. Application Settings. Adobe Experience Cloud is a comprehensive set of best-in-class, integrated solutions built on a common data platform with a common set of powerful core services. Adobe Campaign Classic allows marketers to design cross-channel customer experiences and provides an environment for visual campaign. Learn how you can manually remove an address from the quarantine list and what conditions qualify to send an address to quarantine in this detailed documentation on quarantine management that lists steps to Remove a quarantined address and Conditions for sending an address to quarantine. They share knowledge, answer questions, and offer guidance to other members. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. For more on typology rules, refer to. Click the Create button. Measure the impact of your campaigns by excluding a portion of their audience. In addition, you'll see tips on what you can do to resolve any. A cart abandonment is an example of trigger. Check the Email BCC. This report details the overall hard and soft errors encountered during deliveries as well as the automatic processing of bounces (see Understanding delivery failures ). All the sending log details are read-only. Refer "Removing a - 601821. Sender. Following execution, the DLL attempts to send a. In Adobe Campaign Classic, when a recipient opts out of receiving email communications, their profile will typically be marked as unsubscribed or "do not mail" and will be removed from the active recipient list. - 438609. Campaign workflows. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. For each folder, you can display only the recipients whose email address is in quarantine. Dimension to update: Address (nms) Operation type: delete. To do this, select the Explicit option and select the delivery from the drop-down list of the Delivery field. This status is used for importing data from external lists and external systems into the Adobe Campaign Quarantine list. v7 on-premise & hybrid. Enrichment in Adobe Campaign Classic Workflows | Adobe Digital Learning Services. Addresses are automatically removed from quarantine when they're delivered to, e. SOLVED what are emails in Address in quarantine during analysis?. Adobe Campaign manages a list of quarantined addresses. The address was added to the denylist at the time of sending. This information is retrieved in the Tracking tab of the profile of each recipient of the delivery. Define the typology Label, then click the Add an element button to select the typology rules that you want to include in it. PKey. Custom resources are accessible through APIs using the. ckumari12. In a "pure" technical point of view, you can use this activity in different ways: 1- grab additional data such as "additional data" from the query activity and filter those data more easily in the frame of your workflow. To access other campaigns, click the Select link icon. Enter a Label. 0 Likes. Here, we’ll walk you through Campaign basics like email creation, reporting, and campaign management. ”. Since the new OAuth Server-to-Server credential uses the same credentials as the old Service Account (JWT) credential, most of the fields will already be. A separate workflow has been created periodically where the quarantine list is queried and the records are then updated in the account database. This template must be correctly linked to the external account used for the Mobile (SMS) channel. This identifier is usually unique to a specific Adobe Campaign instance. An alert is not persistent, and is therefore not visible from the console. Apply the following stages: Edit the Administration > Configuration > Data schemas node of the Adobe Campaign tree and click New . About templates. Does Adobe Campaign receive/ store any tagging or information from the operator/ vendor when a mobile number with DND/ NDNC activated is sent an SMS from Adobe Campaign?Creating a typology. Solved: Hello, Can someone please explain the process for email addresses being added and removed to the quarantine list on the nms:address - 317981. Quantity. Select the content block that you would like to insert. I utilize this delivery via a web application and push the file contents to the delivery via script activity. Improve email deliverability by adjusting email sends in real time based on feedback from ISPs, and ramp up quickly on email scale with our IP warming services and expertise. Denominator for rate calculation is based on Sent count (Delivered + Bounces). An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. Developer. Dynamic images from Adobe Target - refer to Working with Campaign and Target CAUTION If you choose to add an image directly by editing the HTML version of the email, you must not call up external files in a <script> tag of the HTML page. I've checked the message headers, and they always get assigned a SCL of. There are three established methods used to verify a sender's identity. The list of typologies displays. Thanks to its tracking functionalities, Adobe Campaign enables you to track the messages sent and check the behavior of. Adobe also highly recommends to use the same product build. Click the Send button and select the Postpone delivery option. Snowflake external account. A new section has been added under ' Understanding Quarantine Management ' on how to remove an address from the quarantine list. Measure. Click the Create button. Managed Services / Hosted. Read out these sections to learn more about Deliverability: Deliverability management in. Adobe Campaign provides a platform for designing cross-channel customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross-channel execution. Best practices. Learn about functional integrations available between Adobe Campaign and Adobe Experience Cloud solutions and core services. Adobe Campaign Community Lens 8th edition is out! Read More. Campaign 23. The Set or change the administrator password option lets you enter the password linked to the Adobe Campaign operator with administrator rights. Community home Advertising Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Experience Cloud Experience Manager Sites & More Experience Platform Journey Optimizer Target Real-Time Customer Data Platform Workfront Creative Cloud Document Cloud Commerce Marketo Engage Identifying quarantined addresses. For example, to select all the persons who are named Isabel Garcia, you can write this code: <condition boolOperator="AND" expr="@firstName='Isabel'"/> <condition expr="@lastName='Garcia'"/>. ) and local entities (sales points, regional agencies, etc. Adobe Campaign Email Open. Thanks!The Email delivery activity allows you to configure sending an email in a workflow. Choose the Create a new table in the data model option and click Next . Configuring Report Settings in Adobe Campaign Classic. The predefined filters are already available for this and you can select the filter "Blacklisted email address" and"Quarantined email address" and add this to typology rule . Send push notifications. Discover techniques, configurations, and tools that you can use to improve your deliverability rate with Adobe Campaign Classic. For more information on SMS protocol and settings, refer to this page. Once expired, you will need to create a new key pair and update the integration in the. Quarantine therefore allows you to avoid being added to denylist by these providers. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Select an SMS type. Recurring emails allow you to send the same email multiple times to different targets over a defined period. Right-click the newly created plan and select Create a new ‘Program’ folder. To resolve conflicts, apply the following process: In the Adobe Campaign explorer, go to Administration > Configuration > Package management > Edit conflicts. Xml report). Learn how to manage delivery failures with Campaign. Experience League. See About quarantines. Check the Enabled box. Adobe Campaign Community Lens 8th edition is out! Read More Quarantine/Blacklist Updates robertc66522596 Level 4 5/6/19 9:24:30 AM Hello, Can. Choose the keyword that will trigger this. Control address : Ignored : 127 : The recipient's address is part of the control group. Insert: only add data. Experience League. This user guide contains videos and tutorials on the many features and capabilities of Adobe. Learn how to set up approvals and a campaign and how to differentiate between delivery and workflow approvals. Make sure to proceed with caution. Right-click an operator. Within Adobe Campaign, hard bounces that are categorized as undeliverable are added to the quarantine, which means they wouldn’t be reattempted. Welcome to Adobe Campaign. Learn how to optimize your deliverability with quarantine management. Up Next: Publishing the Report in Adobe Campaign Classic | Back to Adobe Campaign Learn . Every new build comes with a status which is materialized by a color. Select Add new folder > Campaign Management > Plan. @softBounces/@sent. Threat Response Email Quarantine THE PROBLEM Documents are a common, yet critical element in everyday business, but that also means that documents are a potential. Those are I believe Momen Code numbers and they have detailed meaning of every number. Unique clicks is calculated using ThetaSketch concepts. You can locate it here Search for the email address or the mobile number and you will be able to understand why the address is in quarantine. Once the tool is open, type your domain into the field provided and click the "Enter" button. The list of typologies displays. Understand quarantine management in Adobe Campaign. Click Detail to display the description and the list of profiles in the selected list. This status is used for importing data from external lists and external systems into the Adobe Campaign Quarantine list. Recipients whose address is quarantined are excluded by default during delivery analysis, and will not be targeted. This update includes a fix for a critical vulnerability that could lead to arbitrary code execution in the context of the current user. Courses Recommended courses Tutorials Certification Events Instructor-led training Browse content library View all learning options. Drop the CSV version of your Spreadsheet into the file area, and then use the Workflow tab to define custom relations from your data to the data in ACS. This screen displays the group (s) to which the selected profile belongs. {"payload":{"allShortcutsEnabled":false,"fileTree":{"help/delivery/using":{"items":[{"name":"assets","path":"help/delivery/using/assets","contentType":"directory. Templates allow you to pre-configure certain parameters according to your needs. Experience LeagueAt the date and time defined in the workflow scheduler (refer to The scheduler ), the workflow engine starts the database cleanup process. Read real-world use cases of Experience Cloud products written by your peers Quarantine therefore allows you to avoid being added to denylist by these providers. When a message (email, SMS, push notification) cannot be sent to a profile, the remote server automatically sends an error message, which is picked up by the Adobe Campaign platform and qualified to determine whether or not the email address or phone number should be quarantined. Creating a user. Documentation > Campaign Classic v7 > Campaign Classic v7 Documentation > Understand quarantine management. Adobe Campaign unites your data and gives you the tools to create and customize campaigns that do just that. Here you can find self-help and learning resources to implement and. Up next. 2 release. Basically we have moved some recipients into this folder that we wish to delete and as per some Adobe instructions I found then to delete these recipients we should purge the folder, I want to do this in a script in a workflow using: nms. If the journey has at least one Wait activity, set the Wait time parameter to define the time that each wait activity and event timeout will last in test mode. Experience League. 08/21/2017. processed: the event was processed and the message was sent successfully. The status Quarantined is. Hi there, I'm trying to find a way to send realtime transactional messages to quarantined email addresses by using typology rules, can - 601821Adobe Campaign Standard. Quarantined addresses are email addresses that have been added to a suppression list in Adobe Campaign Classic, typically due to reasons such as bounced emails, unsubscribes, or marking emails as spam. October 2023. Advertising Cloud Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Cloud Extensibility Experience Cloud. When you create a new marketing activity, the first screen in the wizard asks you to select a type, or template. Using MX servers with Campaign. For more on this, refer to Create and manage lists. Further information on this element is detailed in a specific section. System-generated events: these events require an eventID. In a statement, the. Filtering rules can be linked to other types of rules (control, pressure, etc. . With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Lists tab. Adobe Campaign is the Adobe Experience Cloud solution for cross-channel campaign management. Learn how to check your Campaign Client and Server versions in this section. About message tracking; How to configure tracked links; Track personalized. By default the typologies contain the rules to exclude Quarantined and Blacklisted addressed You can remove that condition from a typology and then ACS could send transactional mails. 1 and earlier version: Windows and Linux: Solution Adobe categorizes these updates with the following priority rating and recommends users update their installation to the newest version: Product Updated version Platform Priority rating Availability;Adobe Campaign Use Cases. Sign In. Using Adobe Analytics Connector, Adobe Campaign has a way of measuring internet audience (Web Analytics). To maintain data consistency in the Adobe Campaign database, follow the principles below: If the imported data matches a reference table in Adobe Campaign, then it should be reconciled with that table in the workflow. Recipients whose address is quarantined are excluded by default during delivery analysis, and will not be targeted. This sample will help you understanding the difference between a person/a people and a recipient in Adobe Campaign. My confusion still remains. Click the Send a test button. Solved: Hi, The delivery rate is very low, for the reason being email addresses are quarantined. To do this, use the buttons to the right of the input fields to insert. The available fields correspond to the standard fields in the profiles of the delivery recipients (nms:recipient table): name, first name, email, etc. It should be in the quarantine list even if it is deleted from the profile unless it meets specific cleanup workflow conditions. For more on typology rules, refer to. Enter the list name in the Label field and, if necessary, change the internal name. Define security zones (on-premise) Each operator needs to be linked to a zone to log on to an instance and the operator IP must be included in the addresses or address sets. In the Add an API window, select Adobe Campaign. 1[. Level 1 6/27/23 5:58:39 AM. @status EQUALS TO Quarantine. Learn. Learn how to download and install the Adobe Campaign Client console, create and manage your connections to multiple environments, and to verify access to the Adobe Campaign Client console. Message Center initial delivery or if a delivery has 'exclude qu. Send push notifications. You can query Campaign database using the generic query editor. Open your JavaScript code activity. This cooperation is based on a shared workspace known as the list of campaign packages, where. To do so: From the advanced menu, via the Adobe Campaign logo, select Administration > Application settings > External accounts then the SMS routing via SMPP external account. Click on the. About email channel. 0/20. Denylist versus quarantine. Collect data for HeatMap service (collectDataHeatMapService) Installed by default. Asynchronous bounces are still qualified by the inMail process through the Inbound email rules. It has been clarified that quarantine and denylist do not apply to the same object and has also been detailed out which ones applies where and when. However, ActiveCampaign highly recommends all senders set up DKIM and DMARC. Those are I believe Momen Code numbers and they have detailed meaning of every number. Enter the list name in the Label field and, if necessary, change the internal name. In the Mobile tab, select. it turns out that for some reason I was put into the quarantine list on the 25th, I thought it might have been a black Friday thing, ! I have fixed this now. Campaign Client console and Campaign application server must run on the same product version. xml files. External API. email that may have been delivered in a campaign with the same or similar malicious attachments. An email address or a phone number can be quarantined, for example, when the mailbox is full or if the address does not exist. If the data belongs to the query’s filtering dimension, simply select it in the list of available fields to display it in the output columns. Handling legitimate emails in quarantine folder of an admin. Change the label of the existing workflow or click Add to create a new one (for more on this, refer to this section ). You can defer the message sending by scheduling the delivery. . With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Last update: 2023-09-07. Screenshot of the Import template window. The address was added to the denylist at the time of sending. The template management is performed by the. When using Adobe Campaign you can deploy a full orchestration of consistent experiences to your customers from digital to physical. Get started with message tracking. Single send emails are standard emails, sent once. Adobe Campaign provides the Federated Data Access (FDA) option in order to process information stored in one or more external databases: you can access external data without changing the structure of Adobe Campaign data. ) depending on the response code and the rules. 129[. There are four types of <element> elements in Adobe Campaign: Root <element> : defines the name of the SQL table that matches the schema. Click Add Sync. Learn to configure settings to control how reports are viewed and accessed. Export a campaign. Created for: Beginner. Specify a start date in the Contact date field. Password lost by a Campaign operator. This helps to prevent sending emails to addresses that are unlikely to receiv. We want this workflow to occur in real time, whereby when the record is created in the quarantine list, it is. Up next. Hi , Simply raise a ticket to adobe support. Campaigns can contain marketing activities such as emails, SMS, push notifications, workflows, and landing pages. These steps take you through the certification process from beginning to end. I am trying to create a pre-defined filter to remove Blacklist and Quarantined email addresses prior to them being removed in the delivery analysis. {"payload":{"allShortcutsEnabled":false,"fileTree":{"docs/reference/adobe/experience/campaign":{"items":[{"name":"orchestration","path":"docs/reference/adobe. Learn more about the Adobe Campaign Delivery best practices. 2 - Fall/Winter 2023. Blacklisted there means feedback loop, i. Double : Ignored : 10 : The address of the recipient was already in this. You will then access the landing page dashboard. In the Label field, enter the name of the script, i. Copy the default Import Template, called “Import data. To create seed addresses, follow the steps below: Click the New button above the list of seed addresses. Create a new typology rule. Enhancing the customer experience means understanding customers, anticipating their next move, and delivering personalized experiences at the right moment. ), not to the recipient profile itself. Advertising Cloud Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Cloud Extensibility Experience Cloud Experience Manager Sites & More Experience. The login and password will be used by the operator to log on to Adobe Campaign. --- product: campaign title: Understand quarantine management description: Understand quarantine management badge-v7: label="v7" type="Informative" tooltip="Applies to Campaign ClAntivirus may sometimes delete or move files into quarantine. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. 24-07-2017 22:19 PDT Hi I create a test delivery and send message to some contact. To set up arbitration between campaigns using Adobe Campaign, start by creating campaign typologies and defining linked typology rules ( Pressure rules). The main steps to create typology rules are detailed in this section. In any case, the quarantine procedure complies with specific. You should just ensure that what you send is really relevant and that the addresses are working. Adobe Campaign manages this process with a match between an error type and a reason: User Unknown: Address which is syntactically correct but does not exist. Admins can view the quarantined emails (including the ones asking permission to request release) from the review page. This user guide contains videos and tutorials on the many features and capabilities of Adobe. 0 Likes.